The Skills You Need for the Help Desk
The Skills You Need for the Help Desk
New CompTIA research shows what hiring managers are looking for and how you can land a job at the help desk.

9/27/2021 | Infographic

How Smart Is Your Help Desk?
How Smart Is Your Help Desk?
New CompTIA research shows how help desk technicians are leveraging artificial intelligence, automation and data analysis to work smarter, not harder....

7/2/2021 | Infographic

CompTIA 2021 IT Industry Outlook
CompTIA 2021 IT Industry Outlook
Companies everywhere have been reeling as they reckoned with COVID-19 pandemic. Yet many remain optimistic – cautiously so. This report explores a num...

11/9/2020 | Research

How Does Remote Desktop Work?
How Does Remote Desktop Work?
What is remote desktop? Understand the definition, as well as how to setup a remote connection and common security concerns from CompTIA, the voice of...

9/1/2020 | Article

What Is an Operating System?
What Is an Operating System?
Learn what an operating system is. Understand the definition, as well as how it works and what types of operating systems are in use today from CompTI...

2/3/2020 | Article

Using Strategic IT for Competitive Advantage
Using Strategic IT for Competitive Advantage
Investing in digital transformation requires a new understanding of IT, which has shifted from a tactical function to a strategic asset.

5/23/2018 | Whitepaper

PowerShell Parameters and Parameter Validation
PowerShell Parameters and Parameter Validation
Adding PowerShell parameters turns single-purpose scripts into dynamic tools that can be used on multiple options and resources.

3/9/2018 | Article

Help and Parameters in PowerShell Scripts
Help and Parameters in PowerShell Scripts
It’s easy to write a script today and know exactly what it should do. But over time you forget the details. That’s why it’s important to add documenta...

1/22/2018 | Article