Emily Matzelle's Posts

Freelance Writer

Emily Matzelle is a freelance writer based in the Chicagoland area. She’s spent 20+ years writing for a variety of industries including technology, health care, B2B and B2C. Emily has worked with CompTIA since 2011.

  • 4 Reasons MSPs Need to Up Their Marketing Game

    Aug 17, 2021, 15:50 PM by Emily Matzelle
    While most MSPs understand the importance of marketing, they often don’t have the time or resources to make it happen. But strategic marketing can improve the customer experience, set you apart from the competition, and ultimately, translate to business growth.
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  • From Spotlight Awards to Member of the Year: Hannah Lloyd’s CompTIA Journey

    Aug 10, 2021, 13:24 PM by Emily Matzelle
    As CompTIA’s 2021 Member of the Year, Hannah Lloyd plans to continue her commitment to further diversify the channel and advance the tech industry. Here, she shares how her CompTIA journey has complemented her career journey.
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  • 10 Things You May Have Missed at ChannelCon Online 2021

    Aug 5, 2021, 18:32 PM by Emily Matzelle
    If you couldn’t attend ChannelCon Online this year, you still have the chance to explore. We’ve captured it all and it’s available on-demand. To get you started, here are 10 things we encourage you to check out in the spirit of exploration and discovery!
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  • How to Hire Legal Counsel for Your MSP

    Jul 29, 2021, 15:59 PM by Emily Matzelle
    As a technology solution provider, choosing a legal representative can be a complex process, but it is one of the most important investments you can make in your business. Here’s how to get started.
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  • How Would You Rate Your Help Desk?

    Jul 28, 2021, 16:21 PM by Emily Matzelle
    Learn how to measure success, identify strengths and weaknesses and improve the efficacy of your help desk.
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  • Help, I’m Stuck at the Help Desk

    Jul 19, 2021, 22:47 PM by Emily Matzelle
    You’re not stuck! In fact, your help desk experience can take you far. Learn how to leverage your knowledge and upskill your way out of the help desk.
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  • CompTIA A+ and Security+ Brain Dumps: Why They Are Bad for You

    Jul 9, 2021, 10:14 AM by Emily Matzelle
    Creating a study guide based on the exam objectives is your first step toward earning your certification. However, using brain dumps or exam dumps shouldn’t be part of your strategy.
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  • It’s Time for a Legal Checkup

    Jul 6, 2021, 14:28 PM by Emily Matzelle
    Taking care of yourself means seeing your doctor regularly. Are you applying that same level of care to your business? If it’s time for a legal checkup, CompTIA’s new toolkit, Legal Resources for Tech SMBs, is the prescription.
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  • How to Cheat on CompTIA A+ and Security+ Exams? Well, You Shouldn't

    Jul 2, 2021, 11:31 AM by Emily Matzelle
    CompTIA takes cheating very seriously. Learn what is considered cheating and how you can get certified the right way.
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  • 10 Things to Explore at ChannelCon Online 2021

    Jun 22, 2021, 18:05 PM by Emily Matzelle
    Discover the top reasons you won't want to miss ChannelCon 2021. Virtual sessions will explore topics including cybersecurity, workforce development, emerging tech innovation and business building solutions. And for those looking to connect in-person, networking receptions will be held in six U.S. cities.
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